Boat Manager
Company: Bass Pro, LLC
Location: Winchester
Posted on: May 9, 2024
Job Description:
POSITION SUMMARY:The Boat Manager supervises the Boat & ATV
Department within a BPS or Free-Standing Store location to include
sales, finance, service, parts, merchandise presentation, inventory
control, pricing, sales enhancements, staff selection and
development and customer service activities.ESSENTIAL
FUNCTIONS:
- Supports a strong commitment to world class customer service
and ensures a pleasant and productive shopping experience for all
customers.
- Meets or exceeds all financial plans as set by the
Company.
- Executes all Sales plans as directed by the Company.
- Exhibits the highest standards of leadership and coaches all
Outfitters to achieve their potential.
- Opens and closes the store (Free Standing Only)
- Manages inventory (days on lot, non-currents, used, parts,
shrinkage and physical inventory scan results).
- Maintains product presentation standards for Boat Department or
Dealership as set by the Corporate Office.
- Staffs the Boat Department with "service" oriented associates;
participates in interviewing and selection, coordinates training,
prepares / approves performance appraisals, recommends merit /
promotional increases, prepares weekly work schedules, and coaches
and motivates associates to promote positive customer relations and
a productive team-oriented work environment.
- Resolves customer and associate issues; consistently strives to
improve NPS scores.
- Performs supervisory responsibilities in accordance with the
Company's policies and applicable laws, including: interviewing,
hiring & training, planning, assigning and directing work;
measuring and evaluating performance; rewarding and disciplining
associates; addressing complaints and resolving problems.
- Maintains their facility to the standards set throughout the
company. (Free Standing Only)
- Provides a legendary experience for every customer, every time
by assisting customers in making buying decisions by identifying
and evaluating customers' needs, making product recommendations
based off of this analysis promoting programs including, but not
limited to CLUB Membership.
- ALL OTHER DUTIES AS ASSIGNED.
- Maintains TMBC shop and service area in accordance with company
policies.EXPERIENCE/QUALIFICATIONS:
- Experience: Minimum of 3-5 years in Retail Management or
management experience within the boating industry.KNOWLEDGE,
SKILLS, AND ABILITY:
- Ability to calculate figures and amounts such as discounts,
commissions, and percentages
- Ability to define problems, collect data, establish facts, and
draw valid conclusions
- Ability to interpret a variety of other financial, legal, and
technical information
- Ability to read and analyze certain reports, write reports and
business correspondence
- Ability to effectively present information and respond to
questions from Managers, associates, customers, and the public
- Ability to conduct meetings and presentations to groups
- Proficiency with PC-based word processing, spreadsheets,
data-based management and electronic point of sale and inventory
management systems
- Demonstrated strong interpersonal skills
- Ability to establish and maintain effective working
relationships with co-workers, associates, customers and with the
Corporate Staff
- Demonstrated use of Team concept of ManagementTRAVEL
REQUIREMENTS:
- Under 5% for training and/or offsite eventsPHYSICAL
REQUIREMENTS:
- Regularly performs computer work, walking, standing, lifting,
bending, squatting.
- Occasionally sits.
- Occasionally lifts up to 50lbs. INDEPENDENT JUDGEMENT:
- Performs duties within scope of general company policies,
procedures, and objectives. Analyzes problems and performs needs
assessments. Uses judgment in adapting broad guidelines to achieve
desired result. Regular exercise of independent judgment within
accepted practices. Makes recommendations that affect policies,
procedures, and practices.Full Time Benefits Summary:Enjoy
discounts on retail merchandise, our restaurants, world-class
resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!Bass Pro Shops is an equal opportunity employer.
Hiring decisions are administered without regard to race, color,
creed, religion, sex, pregnancy, sexual orientation, gender
identity, age, national origin, ancestry, citizenship status,
disability, veteran status, genetic information, or any other basis
protected by applicable federal, state or local law.Reasonable
AccommodationsQualified individuals with known disabilities may be
entitled to reasonable accommodation under the Americans with
Disabilities Act and certain state or local laws.If you need a
reasonable accommodation for any part of the application process,
please visit your nearest location or contact us at
hrcompliance@basspro.com.Tracker Marine Boating Center
Keywords: Bass Pro, LLC, Murfreesboro , Boat Manager, Executive , Winchester, Tennessee
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