Business Office Coordinator - Financial Counselor

Company: TrustPoint Hospital
Location: Murfreesboro
Posted on: January 25, 2023

Job Description:

The Financial Counselor position undertakes a variety of tasks with the primary focus on supervising the day to day operations of the patient financial counseling team. Completes assigned work in a timely fashion and reports any issues or obstacles to ensure swift resolution. Completes projects as requested by manager and director. Our ideal candidate must have excellent communication, and administrative skills to work within their team and with facility staff, third party personnel, patients, and their families. BENEFITS: Competitive benefits package offered including:

• Medical insurance
• Dental insurance
• Disability insurance
• Life insurance
• Acadia Healthcare 401(k) plan ESSENTIAL FUNCTIONS:
  • Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
  • Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
  • Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
  • Complete adjustment forms for any charity or administrative adjustments for approval.
  • Complete promissory notes for patients that request payment arrangements.
  • Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
  • Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
    • High school diploma or equivalent required.
    • Three or more years' experience in related field required.
    • Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

Keywords: TrustPoint Hospital, Murfreesboro , Business Office Coordinator - Financial Counselor, Accounting, Auditing , Murfreesboro, Tennessee