Customer Service Clerk
Company: Universal Fidelity Life Insurance Company
Location: Athens
Posted on: June 24, 2025
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Job Description:
CUSTOMER SERVICE REPRESENTATIVE (POLICY OWNER SERVICES) – CALL
CENTER Full-Time- REMOTE JOB ABOUT University Fidelity Life
Insurance Company: Serving policyholders since 1935, Universal
Fidelity Life Insurance Company is listed nationally as a
third-party administrator (TPA) and in seven states as an insurance
company. For our TPA clients we process over a million claims a
year and administer over 90,000 policies for over 350,000 insureds.
Our subsidiary, Southern Life and Health (SLH) has been in
operation since 1895. Our executive offices are in Oklahoma City
and the administrative service center is in Duncan, OK. We also
have staff working remotely not only within Oklahoma but from
several states around the country. An additional segment to UFL is
the Legend Insurance Agency. Legend is a nationally licensed
affiliate and markets Direct to Consumer Medicare Supplement, Texas
Student Accident Insurance and is a Managing General Underwriter
(MGU) for Employer Stop Loss for A rated carriers. JOB SUMMARY:
Provide prompt, courteous customer service, which meets or exceeds
service standards. Utilize applicable policy forms, insurance law
and internal procedures to answer inquiries and process requests
from customers. Thoroughly document telephone calls, changes, and
written correspondence.
Keywords: Universal Fidelity Life Insurance Company, Murfreesboro , Customer Service Clerk, Administration, Clerical , Athens, Tennessee
