Customs Brokerage Agent
Company: Expeditors
Location: Nashville
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Company Description We take care
of our employees, and they take care of our customers! Become a
member of a global community! The international logistics industry
is an integral piece of the global trade puzzle; we make the world
go round. Global supply chain management is what we do, and at the
heart of Expeditors you will find professionalism, leadership, and
a friendly environment, all of which foster an innovative, customer
service-based approach to logistics. Expeditors is a global
logistics company headquartered in Seattle, Washington. As a
Fortune 500 company, we employ over 19,000 trained professionals in
a worldwide network of over 350 locations across six continents.
Expeditors satisfies the increasingly sophisticated needs of
international trade through customized solutions and seamless,
integrated information systems. Our Mission We recruit, train, and
retain the very best logistics and technical experts the world
over. We love to promote from within - more than 50 percent of our
employees have been at Expeditors for five years or more. Our high
retention rate is influenced by a unique compensation program for
positions that are more than just jobs - they're chances to grow,
do what you love and build a career with us! Job Description THIS
POSITION IS IN PERSON ONLY , DOES NOT SPONSOR WORK VISA'S, AND HAS
NO RELOCATION ASSISTANCE. Major Duties and Responsibilities Ensure
a smooth and timely customs process flow for all customs related
activities Daily execution of workflow and department metrics
Transfer declaration information from commercial documents, or
other sources into our customs entry system Accurate and timely
data entry to allow for the build of a complete US Customs
declaration Build and maintain strong relationships with the
customers and government organizations Guarantee compliance to
regulations at all times, both internal and external Track and
Trace shipments for valid data transmission to US customs and
Partner Government Agencies Understand all elements of the import
customs Desk Level Operating Procedure and correctly interpret this
information to fulfill our customer´s instructions and expectations
Identify and manage exceptions while also identifying opportunities
for continuous improvement Seek ways to enhance productivity,
KPI’s, process improvements, compliance and customer satisfaction
Effectively manage and organize emails for timely follow up
Consistently display and promote the company’s 10 cultural
attributes: Appearance, Attitude, Confidence, Curiosity,
Excellence, Integrity, Pride, Resolute, Sense of Humor, and
Visionary Qualifications THIS POSITION IS IN PERSON ONLY , DOES NOT
SPONSOR WORK VISA'S, AND HAS NO RELOCATION ASSISTANCE. Customer
Service: 6 months to 1 year experience and/or training; or
equivalent combination of education and experience preferred but
not required. We hire for attitude and train for skill.
Understanding of transportation and US Customs documentation is a
plus Effective interpersonal skills, including proven abilities to
listen, comprehend, effectively communicate clearly and concisely
to obtain positive results Understanding of the importance of
quality customer service and its effect on all facets of a
successful business and brand Proactive and organized approach to
learning and executing on the job Strong desire to learn Sense of
urgency and works well under pressure Immense attention to detail
Team player mentality Proficient computer skills (Excel, Word,
PowerPoint, Outlook, OneNote) Able to use the 10-key Fluent in
English Additional Information THIS POSITION IS IN PERSON ONLY ,
DOES NOT SPONSOR WORK VISA'S, AND HAS NO RELOCATION ASSISTANCE.
Expeditors offers excellent benefits: Paid Vacation, Holiday, Sick
Time Health Plan: Medical Life Insurance Employee Stock Purchase
Plan Training and Personnel Development Program Growth
opportunities within the company Employee Referral Program
Bonus
Keywords: Expeditors, Murfreesboro , Customs Brokerage Agent, Administration, Clerical , Nashville, Tennessee
