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Analytics & Cash Applications Manager

Company: Premise Health
Location: Murfreesboro
Posted on: May 20, 2020

Job Description:

Welcome to the new standard of healthcare!

Premise Health is the world's leading healthcare access provider. We deliver purpose-driven career experiences in a culture-centric work environment-ensuring that employees at the nation's best companies get, stay, and be well. In a changing healthcare environment, we know there's a better way for organizations to help their people live healthier lives by delivering the right care at the right time, right where they work. Partnered with visionary organizations around the globe, we offer a broad range of healthcare services and deliver an effortless patient experience that raises the bar, lowers costs, and redefines the meaning of quality care. By shifting the conversation from cost to return and from treatment to prevention, we are committed to help people, their families, and the organizations they work for be at their best.

We are looking for a Analytics & Cash Applications Manager to work at our Corporate office in Brentwood, TN! If you possess a "whatever it takes attitude" keep reading.

It's hard to pinpoint a "typical" day here (and who wants typical anyway?), but as the Analytics & Cash Applications Manager, you are responsible for leading and directing the work of the Business Analysts, RCM Analysts, and our billing and cash vendor. The manager is responsible for coordinating tasks, including creating effective strategies to collect data, analyze information, conduct research, and implement analytical solutions for RCM related services. The manager is responsible for optimizing team member performance through process redesign, policy/procedure implementation, communications, and reporting on with key performance indicators.

The Analytics & Cash Applications Manager is responsible for Revenue Cycle reporting, trend analysis, risk assessment, workflow designs, documentation of processes and procedures, month end close, payment reconciliation, credit balance resolution, posting of payments, adjustments, and denials into practice management systems.

What You'll Do for Us:

* Supervises assigned team members and manages workload and performance
* Participates in new service/business line research and assessment
* Oversees effort to expand or enhance existing reporting methodologies in support of reimbursement, efficiencies or improvements in data quality
* Oversees the development & distribution of RCM reporting of key performance indicators (KPIs), service level agreements (SLAs) and performance guarantees; responsible for ensuring data is validated prior to distribution
* Helps identify additional opportunities to improve key performance metrics and drive increased efficiency and effectiveness of the RCM team. Identification of resource needs, tools, policies, metrics, process changes, training needs, and communication structures
* Apply statistical knowledge and data modeling to provide current and high-quality information and recommendations
* Ensures timely accurate posting, balancing, documentation and reconciliation of all payments; Oversight of lockbox receipts
* Monitors daily cash reconciliation reports of payments posted and ensures that all batches posted daily correspond to amounts deposited; assures that variances are corrected in a timely manner; works closely with the finance and client billing teams
* Manages the process of researching, analyzing and resolving credit balances
* Analyzes data/trends to recommend process/procedure updates in order to enhance performance to better meet future customer requirements, as well as to determine the best use of resources
* Manage revenue cycle management vendor relationships
* Works closely with other Revenue Cycle managers and senior leadership
* Provide training, direction and communication of expectations, and ongoing coaching and mentoring to ensure continuous development. Review team and individual performance, provide feedback and address performance issues
* Participate in HR related activities such as hiring
* May require other duties as assigned

Education:

* Bachelor's degree in business, healthcare, finance, computer science or related field preferred or experience in lieu of degree

Experience:

* A minimum of 5 years Revenue Cycle Experience
* A minimum of 3 years' creating reports and analyzing revenue cycle data/trends, required
* A minimum of 2 years' supervisory experience

Knowledge and Skills:

* Knowledge of patient accounting processes from scheduling through final account disposition
* Knowledge of revenue cycle principles and practices, the ability to systematically interpret functional requirements into applications design
* Experience in developing and managing projects and workflow reengineering
* Demonstrated ability to understand and communicate trends in data to drive/support performance improvement
* Strong ability to work cross functionally between department to build relationships and analyze reports and/or data and presenting it in a way that is comprehensive to all relevant parties
* Advanced proficiency in MS Excel; strong in other Office products
* Possess strong analytical, problem solving, and decision-making skills
* Highly developed written and verbal communication skills.
* Background working in practice management systems
* Must demonstrate strong organizational and critical thinking skills
* Excellent oral and written communication skills

What We'll Do for You:

At Premise Health, you're not an employee - you're a team member. We have health centers, pharmacies, fitness centers and offices scattered across the country, but we're all working together to deliver exemplary and delightful service to our clients, their employees and family members. We're proud of the culture we've built, and we aim to assist our team members in living their best life - in and out of the workplace. That's why you'll find us taking a yoga class together or starting a book club. We know that we can only help people get, stay, and be well if we do the same for ourselves. We're also not afraid to share what we're up to - check out some of our smiling faces.

As an employer, we want to compensate you for the work you do with more than a paycheck (although you'll get one of those too). Premise Health offers competitive benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, and a company-sponsored wellness program. We are an equal opportunity employer of nice people and value inclusion at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords: Premise Health, Murfreesboro , Analytics & Cash Applications Manager, Executive , Murfreesboro, Tennessee

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