General Manager

Company: TC Industries Of Canada Company
Location: Murfreesboro
Posted on: February 25, 2021

Job Description:

This position description is intended to define the mission of the incumbent of this position. This description is to specify what is expected to accomplish the function to be performed. This description does not include the "How" of the job nor is it to be taken as all-inclusive of the performance expected. ESSENTIAL FUNCTIONS Responsible for implementing policies and decisions of the Board of Commissioners and originating plans and procedures to affect such policies and decisions as chief operating officer. Plans, organizes, coordinates, directs, and oversees the overall operation of the water and wastewater utility to provide and deliver water and wastewater services to customers in a cost effective and efficient manner. Establishes the formulating of operating policies, procedures, goals, and objectives within general administrative guidelines in support of the Company's mission. Provides policy guidance and coordinates the activities of staff. SPECIFIC DUTIES

• Under general direction of the Board of Commissioners, this executive position involves the development, operation and maintenance of our water and wastewater systems. Responsibilities include directing, planning, implementing and managing capital improvement, operational systems and equipment maintenance programs and budgets; developing appropriate rate structures; coordinating with local, state and federal agencies regarding surface and ground water delivery programs and related issues, concerns and policies and ensuring state and federal compliance with water management and conservation requirements, water quality and related environmental controls and regulations.--
• Work includes developing and implementing policies and procedures for the management and operation of the utility district. Work requires extensive exercise of initiative and independent judgment in managing, material, financial and personnel resources.
• Plans, coordinates, and directs all Department activities, including capital and systems improvement, engineering and construction programs, water resource research and development projects, system operations and maintenance, customer services and fiscal management.
• Establishes policies and procedures for implementing, administering, and coordinating all programs and functions of the District, including but not limited obtaining and maintaining a designation of an assured water supply; responding to water quality, recharge, and effluent issues; and oversight of the construction and operation of water/wastewater and sewer systems in new developments and throughout the county.
• Establishes long and short-range goals and objectives and reviews personnel and program performance.
• Resolves major administrative and operational problems and provides guidance and leadership to administrative and supervisory personnel.
• Work with the supervisor of inspectors to ensure the proper inspection and with maintenance supervisor to insure proper repair of the water system; maintenance of a sufficient water supply,
• Review of all water- and sewer-related engineering plans and contracts; preparation of water system development plans, improvement, or expansion plans; collection of all funds due the District; compliance with federal, state, and local health regulations; compliance with federal, state, and local ordinances and requirements in general.
• Preparation of annual budgets and capital improvement plans.
• Attends monthly Board of Commissioners meetings to present budgets, activity reports and plans for future activities.
• Reviews the implementation of employee training and safety programs; directs and ensures the active implementation of effective safety and loss prevention policies, programs, and training.
• Directs the implementation of financial, rate, technical and design studies, and research projects to assure effective, efficient, and economical construction, maintenance, operations, and customer services.
• Directs the development and implementation of appropriate and effective management of information and records and reporting systems and procedures.
• Performs other related, similar, or logical duties as assigned or required. Production Continuity - Planning
  • Communicate on behalf of the Board of Commissioners
  • Performs duties with only general direction and has broad latitude in determining methods and scheduling to meet requirements within budget.
  • Responsible for maintaining productive production flow throughout the organization
  • To foresee and overcome the obstacles to meeting production problems
  • To determine the productive capacity of the District and provide for future growth
  • Interact with staff in local, state, and federal agencies and respond to the legislative and deliberative bodies.
  • Work closely with senior level staff to manage communications, documents and reports and be proactive in planning the needs of the utility. Formulate policies relative to this objective. Establish short and long-term objectives and develop programs and methods to implement those objectives with the Board's approval. Cost Control
    • To ensure optimum utilization of people, machines, and materials
    • To develop procedures, standards, methods, internal controls, budgets, and schedules
    • To develop an operating budget for each fiscal year and submit to the Board of Commissioners for approval
    • Operate within the approved budget
    • To promote cost-consciousness, but not to jeopardize long-term growth for short-term economics Customer Relations
      • Proper communication with persons of all economic and education levels
      • Responds to all calls/inquiries in an efficient, effective, and timely manner
      • Ensures operations are not interrupted by decisions arising from poor customer relations
      • Handles disputes and/or complaints within the framework of company policies
      • Supports, implements, and enforces all policies outlined in company policy manual Workforce
        • Work with department heads to maintain an adequate workforce with emphasis on proper placement and development of employees
        • Formulate proper wage and benefit policies for all employees and submit to the Board of Commissioners for approval Safety and Health
          • To be familiar with guidelines formulated under OSHA, Workman's Compensation, and company's insurance carrier as well as State and Federal regulators.
          • Enforce all company safety policies and procedures
          • To make available safety education and training for employees Employee Relations
            • To work with department heads to ensure that operations are not interrupted by decisions arising from poor employee relations
            • To build positive, productive human relations between departments
            • To conduct and/or oversee performance reviews for all employees. To feedback results and ensure areas of improvement be satisfied and that outstanding performance be rewarded
            • To appropriately encourage suggestions and constructive criticism
            • To handle disputes and disciplinary matters within the framework of company policies
            • To develop procedures, standards, and methods pertinent for carrying out employee relations policies
            • Support, implement and enforce all policies outlined in employee handbook Security
              • Maintain and protect company assets under supervision
              • To eliminate sabotage, pilferage, embezzlement, theft, and other destructive and costly activities
              • To develop and maintain an ongoing system of security
              • Proper floor layout, equipment, machines, and materials to ensure full flow of operations and safe movement within the area
              • Periodically analyze existing housekeeping situations and make realistic recommendations for upgrading these areas Employee Development
                • To maintain company ongoing programs to train employees and supervisors which will include on-the-job training,--
                • To assure that employees have the opportunity to receive training needed to improve their level of competence and skill in line with company policies and procedures, and prepare for higher level jobs when so inclined and when company needs dictate Personal Development
                  • To keep abreast of developments in the field of management, the technical areas under his supervision and, developments within the company and industry Requirements Knowledge, Skills, Abilities and Other Characteristics
                    • Extensive knowledge of water/wastewater and sewer system planning, design, construction, operation, and management.
                    • Thorough knowledge of utility financing, rate structures and administrative practices.
                    • Considerable knowledge of federal, state, and local regulations, laws and ordinances pertaining to water development, water quality and related environmental controls and regulations.
                    • Thorough knowledge of water resource planning, production, treatment, and delivery and of wastewater reuse options.
                    • Considerable knowledge of budget preparation, construction and systems estimating and strategic planning.
                    • Skill in administering and managing a water utility and in utilization of personnel, materials, equipment, and resources.
                    • Skill in communicating effectively verbally and in writing.
                    • Ability to establish and maintain effective working relations with state and local officials, customers, contractors, appointed committees and the public.
                    • Ability to determine and project long-term system requirements and to develop and implement programs and presentations to assure management and public awareness and approval. Qualifications
                      • Bachelor's or Master's degree in public or business administration, public management, civil engineering or related fields, with courses in water resources, hydrology and water treatment or closely related field and a minimum of six years executive management experience in the management and administration of a water utility, municipality, special district or comparable experience, or an equivalent combination of experience, education and training that provides the desired knowledge, skills and other characteristics.
                      • Excellent language, writing, and communication skills.--
                      • Extremely well organized and able to produce consistent reliable results.--
                      • Demonstrated positive interpersonal skills.--
                      • Creative problem-solver; works independently to efficiently complete assigned projects and tasks.--
                      • Minimum of five years management experience--
                      • Able to keep confidential information
                      • Organized and able to prioritize
                      • Must have initiative and be resourceful in problem solving-- Consolidated Utility District of Rutherford County is an equal opportunity employer.

Keywords: TC Industries Of Canada Company, Murfreesboro , General Manager, Executive , Murfreesboro, Tennessee