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General Manager (Shift: 7:00am - 3:00pm)

Company: LaserShip
Location: La Vergne
Posted on: September 23, 2022

Job Description:

The General Manager oversees the entire operations within a high volume, small package sort center. The GM ensures compliance with operational processes and safety procedures to meet on-time and error free service guidelines.Primary Responsibilities:

  • Lead a staff of 40 internal employees, and up to a 120 independent contractors (drivers), and managers with responsibilities to include but not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
  • Work with Lead Team to plan, organize, staff, direct and control the day-to-day operations of the assigned facility.
  • Ensure the operation is running in accordance with established safety, quality and service standards while meeting cost and productivity goals are met.
  • Oversee or ensure daily visual inspections of loads to ensure proper quality for customers and/or vendors.
  • Plan operational strategy based on projected volume, line haul timing, head count, and other special circumstances and factors.
  • Coordinate with engineering teams to facilitate, plan, and execute enhancements to the building capabilities.
  • Create, develop and implement best practices to drive efficiency and accuracy in operationsKey Success Factors:
    • Strong interpersonal skills and demonstrated ability to build professional rapport, effectively lead a team, and positively influence diverse groups.
    • Ability to inspire a shared vision and empower and motivate a team.
    • Proven ability to apply sound business judgment to establish and accomplish goals.
    • Ability to effectively lead others, including leading and developing managers while managing conflict
    • Professional verbal and written communication skills to communicate with various audiences and ability to effectively provide employees instruction on process and practice.Required Experience and Qualifications:
      • 3+ year of supply chain, logistics, warehouse and/or operations management
      • 3+ years people management experience
      • Effective at meeting deadlines and reporting results and KPIs regularly
      • Understanding of P&L and ability to manage Costs of Facility, Personnel, Supplies and Equipment
      • Customer service skills necessary to effectively and professionally respond to requests and issues
      • Ability to read, interpret and draw conclusions from quantitative and qualitative data and written information
      • Software skills, including use of Microsoft Office software and web-based applications, experience with common supply chain and logistics software preferredRequired
        Job Industries
        • Customer Service

Keywords: LaserShip, Murfreesboro , General Manager (Shift: 7:00am - 3:00pm), Executive , La Vergne, Tennessee

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