Branch Financial Manager
Company: Penske
Location: Nashville
Posted on: April 25, 2024
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Job Description:
POSITION SUMMARY A Branch Financial Manager's responsibility is to
lead administrative processes of the branch (branches) that support
operational efficiency, effectiveness, customer satisfaction and
profitability. Coach and develop a team of administrative
professionals. Support the district financial manager by providing
a cross-functional branch perspective that contributes to district
performance and profitability. The Branch Financial Manager
oversees the maintenance coordinator and/or operations coordinators
to assure the location aligns business objectives and customers'
demands. A branch provides an ideal environment for learning
operational dynamics, business fundamentals, and garnering
experience in improving processes and business performance. This
role will work at our Nashville, TN location. This is a full time
position that will require occasional travel to Huntsville via
company car. KEY RESPONSIBILITIES LEADERSHIP OF MAINTENANCE AND
OPERATIONS COORDINATOR ROLES - Lead and develop team through
hiring, training, performance reviews, and check-ins. Provide
continuous support and associate development. - Develop and sustain
consistent processes via cross training that drive process
effectiveness and profitability. - Reward and recognize team;
create an atmosphere of teamwork and camaraderie - Periodically
assess branch-staffing requirements with DFM. BRANCH ANALYTICS -
Perform branch level analyses and reviews in areas such as P&L,
contribution report, aged trial balance and other areas.
Investigate and recommend solutions and/or guidance to issues
posing a risk to the drivers of profitability. - Knowledge of
assigned branch's operation and its customer is dependent upon a
combination of curiosity and healthy skepticism, seek an
understanding of a branch's customer and operation by asking other
branch associates what they see as they do their work. - Use
systems such as ServiceNet or AS400 to understand the operational
dynamics for problem solving and process improvement. - Collaborate
with BSM / BRM and District leadership to drive cross-functional
collaboration to improve branch operations in service of the
overall district. FINANCIAL OPERATIONS - Improve and sustain a
broad range of customer facing and internal branch operational,
financial, and administrative processes. Leadership is required for
setting expectations to meet desired assigned branches objectives
and customer satisfaction goals. - Lead customer facing processes
such as Billing, receivables management aimed at mitigating bad
debt, timely vehicle in/out service, and problem resolution. Ensure
Tax and legal compliance for branch operations. (e.g., billed rates
fuel tax, licenses and registrations) - Utilize additional reports
to supplement and further detail findings identified through
P&L review, etc.: the open RA report, receivables, credit
assessment, e.g., risk vs. reward, billed rates, fuel, fuel tax
compliance, accident reporting, physical inventory, etc. Develop
solutions to review with DFM; proceed with action plan. PROCESS
EFFECTIVENESS - Lead initiative implementation at the branch level,
provide consistent execution and adherence to process guidelines. -
Collaborate with key stakeholders such as corporate Finance and
Operations teams (e.g., centralized parts ordering, PM scheduling
and other functions) that optimize local field and centralized
corporate operations. - Supervise the effectiveness of branch
maintenance processes including: Parts, tires and fuel inventories.
Provide oversight for vehicle Security processes, asset inventory,
cash drawer management and associate health and safety processes
(e.g., COVID-19 health and safety precaution) - Learn how systems
from Service Net to the AS400 connect for understanding the
operations dynamics for problem solving and process improvement -
Perform Location Operations Reviews with maintenance, rental, and
service & admin support to improve and sustain branch performance.
CUSTOMER SERVICE & SUPPORT - Grow organizational capability and a
shared responsibility for leadership, integrity and
customer-centered performance. BUSINESS PLANNING - Oversight of
branch level business planning process and support of district
business planning completion as outlined by DM and DFM. -
Continuous review of plan vs. actual at branch level throughout the
year to provide guidance and analytics. OTHER RESPONSIBILITIES -
Projects and tasks as assigned by District Manager and District
Financial Manager. QUALIFICATIONS - High school diploma or
equivalent required, Bachelor's degree (Finance or Business
concentration) preferred - Interpersonal and relationship building
skills with an ability to lead and develop branch teams. -
Competent written and verbal communication skills with an ability
to present branch problems, causes, and a time bound corrective
action plans to DFM, DM, district and branch leadership. - 2
years+ experience in customer service and operations
experience - Agile and quick learner, enjoys collaborative projects
and continuous education - Advanced computer skills including
Microsoft Word, Excel, Outlook and PowerPoint required - Profit and
Loss (P&L) reporting experience highly preferred - Regular,
predictable, full attendance is an essential function of the job -
Willingness to travel as necessary, work the required schedule,
work at the specific location required, complete Penske employment
application, submit to a background investigation (to include past
employment, education, and criminal history) and drug screening are
required. Physical Requirements: -The physical and mental demands
described here are representative of those that must be met by an
associate to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. -The
associate will be required to: read; communicate verbally and/or in
written form; remember and analyze certain information; and
remember and understand certain instructions or guidelines. -While
performing the duties of this job, the associate may be required to
stand, walk, and sit. The associate is frequently required to use
hands to touch, handle, and feel, and to reach with hands and arms.
The associate must be able to occasionally lift and/or move up to
25lbs/12kg. -Specific vision abilities required by this job include
close vision, distance vision, peripheral vision, depth perception
and the ability to adjust focus. Penske is an Equal Opportunity
Employer. Job Category: Finance/Accounting Job Family: Finance
Address: 214 Hermitage Ave Primary Location: US-TN-Nashville
Employer: Penske Truck Leasing Co., L.P. Req ID: 2404924
Keywords: Penske, Murfreesboro , Branch Financial Manager, Executive , Nashville, Tennessee
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