Implementation Coordinator - Onsite

Company: Nesco Resource
Location: Nashville
Posted on: June 25, 2025

Job Description:

Implementation Coordinator Location: Nashville, TN 37203 Shift: 8:00 AM – 4:00 PM CT, Monday – Friday Travel Requirement: 76% or more Position Summary: The Hospital Case Management Implementation Coordinator (IC) will support the integration of hospital case management technology into operations, enhancing patient care, streamlining workflows, and improving efficiency. This role acts as a subject matter expert, ensuring clinical staff have access to and can effectively use the software. The IC will provide workflow and system expertise during implementation and go-live periods, supporting training, troubleshooting, and coordination efforts across multiple HCA facilities. Key Responsibilities: Apply knowledge of software and workflow independently during go-live and implementation. Support case management staff, preceptors, and directors in system usage. Perform initial troubleshooting and escalate system issues promptly. Ensure a standardized approach to training and education. Communicate with all stakeholders to align needs, expectations, and requirements. Assess and improve implementation strategies based on lessons learned. Organize and support onboarding of new team members during implementation. Coordinate facility case management staff and go-live support. Perform other duties as assigned while adhering to company policies. Must-Have Qualifications: Experience: At least 1 year of implementation experience (software or healthcare-related). Experience with case management technology preferred. Basic knowledge of Electronic Medical Record (EMR) systems (e.g., Meditech, Cerner, Epic). Education: Associate Degree preferred (or equivalent experience). Certifications: Healthcare-related certification (e.g., LPN, EMT) is helpful but not required. Skills & Traits: Flexibility to travel to multiple facilities. Strong organizational and communication skills. Ability to establish effective collaborative relationships . Analytical and critical thinking skills. Comfortable troubleshooting and using case management technology . Physical & Environmental Requirements: Frequent sitting, standing, walking, and typing . Must be able to lift/carry and push/pull up to 30 lbs occasionally. Exposure risks : Potential communicable diseases, dust, fumes, and loud noises (rarely). Work Environment & Travel: The role requires 76% or more travel to facilities. No direct patient care responsibilities. Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Keywords: Nesco Resource, Murfreesboro , Implementation Coordinator - Onsite, Healthcare , Nashville, Tennessee