Singing Server - Opry Backstage Grill
Posted on: December 4, 2019
Posting Date Nov 27, 2019
Job Number 19167095
Job Category Food and Beverage & Culinary
Location The Inn at Opryland, A Gaylord Hotel, 2401 Music Valley
Drive, Nashville, Tennessee, United States VIEW ON MAP
Brand Gaylord Hotels
Position Type Non-Management/Hourly
Start Your Journey With Us
Gaylord Hotels is a multi-location hospitality brand guided by a
single focus: extraordinary meetings and conventions. From guest
rooms and meeting space, to entertainment and dining all in a
self-contained environment, Gaylord Hotels makes meeting planning
easy and provides attendees great networking opportunities. As a
Gaylord Hotels STAR, you'll bring your warm smile, genuine
excitement and a "consider it done" spirit to work. In return,
you'll experience the rewards of growing your career among a team
of professionals with a passion for excellence. Ready for a change?
Take the initiative. Enjoy the Rewards.
Serve food courses and alcoholic beverages to guests while
performing by singing songs. Remain attentive to serving duties
while performing. Set tables according to type of event and service
standards. Answer questions on menu selections. Communicate with
the kitchen regarding menu questions, the length of wait, re-cook
orders, and product availability. Communicate additional meal
requirements, allergies, dietary needs, and special requests to the
kitchen. Record transaction in MICROS system at time of order.
Check in with guests to ensure satisfaction with each food course
and/or beverages. Maintain cleanliness of work areas, china, glass,
etc., throughout the day. Complete closing duties, including
restocking items, turning off lights, etc. Present physical and
accurate check to guest and process payment.
Follow all company and safety and security policies and procedures;
report accidents, injuries, and unsafe work conditions to manager;
and complete safety training and certifications. Ensure uniform and
personal appearance are clean and professional, maintain
confidentiality of proprietary information, and protect company
assets. Welcome and acknowledge all guests according to company
standards, anticipate and address guests' service needs, assist
individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional
language. Develop and maintain positive working relationships with
others, support team to reach common goals, and listen and respond
appropriately to the concerns of other employees. Ensure adherence
to quality expectations and standards. Read and visually verify
information in a variety of formats (e.g., small print). Stand,
sit, or walk for an extended period of time or for an entire work
shift. Move, lift, carry, push, pull, and place objects weighing
less than or equal to 25 pounds without assistance and objects
weighing in excess of 50 pounds with assistance. Grasp, turn, and
manipulate objects of varying size and weight, requiring fine motor
skills and hand-eye coordination. Move over sloping, uneven, or
slippery surfaces as well as up and down stairs and/or service
ramps. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Perform other reasonable job
duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed
to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of
disability, veteran status or any other basis protected under
federal, state or local laws.
Keywords: Marriott, Murfreesboro , Singing Server - Opry Backstage Grill, Hospitality & Tourism , Murfreesboro, Tennessee
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