Lead Host / Hostess Old Hickory - Gaylord Opryland Resort & Convention Center - (20016800)
Company: Marriott International, Inc.
Posted on: February 13, 2020
Here's To Your Journey with Gaylord Gaylord Hotels is a
multi-location hospitality brand guided by a single focus:
extraordinary meetings and conventions. From guest rooms and
meeting space, to entertainment and dining all in a self-contained
environment, Gaylord Hotels makes meeting planning easy and
provides attendees great networking opportunities. As a Gaylord
Hotels STAR, you''ll bring your warm smile, genuine excitement and
a consider it done spirit to work. In return, youll experience the
rewards of growing your career among a team of professionals with a
passion for excellence. Ready for a change? Take the initiative.
Enjoy the Rewards. The Gaylord Opryland Resort & Convention Center,
located at 2800 Opryland Drive, Nashville, Tennessee, 37214 is
currently hiring a Lead Host / Hostess Old Hickory.
Responsibilities include: Answer phones, take dining reservations,
and enter diner information into reservation system. Maintain wait
list and quote accurate wait time. Make appropriate seating
decisions using station rotation chart. Organize seating for large
and special needs groups. Greet guests and determine the number in
their party. Seat guests by finding a clean, available table;
pulling out chairs; placing clean/current menu in front of guest,
etc. Guide guests through the dining rooms and provide any needed
assistance. Ensure place settings are appropriate and each guest
has a napkin, clean silverware, and any other item that is part of
the standard place setting. Maintain cleanliness of work areas
throughout the day. Monitor dining rooms for seating availability,
service, and safety. Communicate with guests and other employees to
meet guest needs and ensure staff is working together as a team.
Assist management in hiring, training, scheduling, evaluating,
counseling, disciplining, and motivating and coaching employees;
and serve as a role model. Follow all company and safety and
security policies and procedures; report accidents, injuries, and
unsafe work conditions to manager; and complete safety training and
certifications. Ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary
information, and protect company assets. Welcome and acknowledge
all guests according to company standards. Speak with others using
clear and professional language, and answer telephones using
appropriate etiquette. Develop and maintain positive working
relationships with others, support team to reach common goals, and
listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards.
Stand, sit, or walk for an extended period of time. Move, lift,
carry, push, pull, and place objects weighing less than or equal to
10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors. To apply now, go to:
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? Additional
Location - Brentwood, Tennessee; Goodlettsville, Tennessee;
Hendersonville, Tennessee; Murfreesboro; Tennessee; Smyrna,
Tennessee; Franklin, Tennessee; Columbia, Tennessee Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: Marriott International, Inc., Murfreesboro , Lead Host / Hostess Old Hickory - Gaylord Opryland Resort & Convention Center - (20016800), Hospitality & Tourism , Murfreesboro, Tennessee
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