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Customer Service Order Entry Specialist

Company: Deluxe Corporation
Location: Murfreesboro
Posted on: November 22, 2021

Job Description:

Req ID: 211275WD-1Deluxe offers a full compensation package including a competitive salary, healthcare benefits, paid time off, paid holidays, competitive 401K plan. At Deluxe, employee development is a pillar of our culture. From mentorship programs to development plans to tuition reimbursement, we ve got tools to help grow. Please apply today for immediate consideration!Handles incoming calls and emails with requests regarding orders, shipments, inventory, pricing and any other distributor issues. Updates and maintains product numbers/SKUs for incoming inventory. Assists Training, Marketing and other teams with printing, distribution and shipping of collateral and other materials.End to End order management of requests from distributors and internal teams related to marketing and sales collateral items and manufacturing samples. Including order acknowledgement, order entry and shipping of the requested item(s).Responsible for proactive and effective communication to follow-up with distributors/internal teams regarding in process and shipped orders, inventory levels, etc.Assigns new product numbers/SKUs for incoming inventory and works with Product Management on adds/changes/deletes of the build of materials.Maintains database with inventory counts for multiple customers. Prints and/or distributes price pages, DNews, marketing releases for Distributor network and internal resources.Primary trainer/Subject Matter Expert for on the job training of new Distributor Service Center reps.Basic Qualifications (BQs)Education and Experience: HS/GED and 2 years customer service experience.Preferred Qualifications (PQs)Experience in a high volume, fast paced production environment. Strong verbal and written communication skills.Basic mathematics and typing skills.Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.EOE/Minorities/Females/Vet/DisabilityPlease view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to : Call CenterTime Type: Full timeWork Status: Permanent Associated topics: assistance, deskside, front desk, information technology analyst, network, patient, support specialist, technical support, technician i, technology

Keywords: Deluxe Corporation, Murfreesboro , Customer Service Order Entry Specialist, Hospitality & Tourism , Murfreesboro, Tennessee

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