Customer Service Representative - 1st Shift
Company: GXO Logistics
Location: Lebanon
Posted on: March 17, 2023
Job Description:
Logistics at full potential.At GXO, we're constantly looking for
talented individuals at all levelswho can deliver the caliber of
service our company requires. You know that a positive work
environment creates happy employees, which boosts productivity and
dedication. On our team, you'll have the support to excel at
workand the resources to build a career you can be proud of.1st
Shift, Monday - Friday, 6:30am - 3:00pmWe believe providing
superior support and solutions for our customers drives our
success, and we want to put you behind the wheel. As the Customer
Service Representative, you will be responsible for maintaining
workflow by assisting managers and supervisors with the
coordination of warehouse duties, including inventory, creating
packaging slips and reports, and fulfilling customer orders. If
you're excited about the challenge of working for a rapidly growing
global company, we have an opportunity for you to grow with
GXO.Pay, benefits and more.We are eager to attract the best, so we
offer competitive compensation and a generous benefits package,
including full health insurance (medical, dental and vision),
401(k), life insurance, disability and more.What you'll do on a
typical day:
- Coordinate workload allocation among warehouse workers,
material handlers and drivers
- Prepare work orders; troubleshoot orders and resolve
discrepancies as needed
- Assign and release orders sent for loading and unloading
- Allocate and research inventory for orders
- Enter data for inbound and/or outbound freight into the
Warehouse Management System (WMS) and create bills of lading
(BOLs)
- Maintain and generate required reports
- Process, audit and file various documentation What you need to
succeed at GXO:At a minimum, you'll need:
- Proficiency in Microsoft Office
- Ability to communicate effectively with carriers, customers,
employees and management
- Proven ability to multitask and prioritize workload in a
fast-paced environmentIt'd be great if you also have:
- High school diploma or equivalent
- Availability to work a flexible schedule when needed
- 1 year of customer service experience
- 6 months of experience in a warehouse settingWe engineer
faster, smarter, leaner supply chains.GXO is a leading provider of
cutting-edge supply chain solutions to the most successful
companies in the world. We help our customers manage their goods
most efficiently using our technology and services. Our greatest
strength is our global team - energetic, innovative people of all
experience levels and talents who make GXO a great place to work.We
are proud to be an Equal Opportunity/Affirmative Action employer.
Qualified applicants will receive consideration for employment
without regard to race, sex, disability, veteran or other protected
status.GXO adheres to CDC, OSHA and state and local requirements
regarding COVID safety. All employees and visitors are expected to
comply with GXO policies which are in place to safeguard our
employees and customers.All applicants who receive a conditional
offer of employment may be required to take and pass a
pre-employment drug test.The above statements are intended to
describe the general nature and level of work being performed by
people assigned to this classification. They are not intended to be
construed as an exhaustive list of all responsibilities, duties and
skills required of personnel so classified. All employees may be
required to perform duties outside of their normal responsibilities
from time to time, as needed. Review GXO's candidate privacy
statement
Keywords: GXO Logistics, Murfreesboro , Customer Service Representative - 1st Shift, Hospitality & Tourism , Lebanon, Tennessee
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