MurfreesboroRecruiter
the smart solution for Murfreesboro jobs

Guest Service Agent - The Inn at Opryland, A Gaylord Hotel (18002Z84)

Company: Marriott International
Location: Murfreesboro
Posted on: December 9, 2018

Job Description:

Heres To Your Journey with Gaylord Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. As a Gaylord Hotels STAR, you'll bring your warm smile, genuine excitement and a consider it done spirit to work. In return, youll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change? Take the initiative. Enjoy the Rewards. The The Inn at Opryland, A Gaylord Hotel, located at 2401 Music Valley Drive, Nashville, TN, 37214 is currently hiring a Guest Service Agent. Responsibilities include: Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Security of any reports of theft. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To apply now, go to: https://jobs.marriott.com/marriott/jobs/18002Z84?%3Flang=en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. www.facebook.com/marriottjobsandcareers www.twitter.com/marriottcareers www.linkedin.com/company/marriott-international http://www.instagram.com/marriottcareers @lifeatmarriott on Snapchat So, we ask, where will your journey take you? Additional Locations : Brentwood, Tennessee; Goodlettsville, Tennessee; Hendersonville, Tennessee; Murfreesboro; Tennessee; Smyrna, Tennessee; Franklin, Tennessee; Columbia, Tennessee Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott International, Murfreesboro , Guest Service Agent - The Inn at Opryland, A Gaylord Hotel (18002Z84), Hospitality & Tourism , Murfreesboro, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Software Implementation Specialist (EHR/EMR Systems Background)
Description: br Implementation Specialist I br br br Qualifacts Systems, Inc. br br Inclusion on the Inc. 5000 list for the last five years, making Qualifacts the top behavioral health EHR provider on (more...)
Company: Qualifacts Systems, Inc.
Location: Nashville
Posted on: 12/15/2018

Cocktail Server
Description: Location: US-TN-Nashville of Openings: 1Category: Food and BeveragePosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout Us br br Excellent service is a tradition at the Sheraton Music City (more...)
Company: Sheraton Music City
Location: Nashville
Posted on: 12/15/2018

Restaurant Supervisor
Description: Location: US-TN-Nashville of Openings: 1Category: Food and BeveragePosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsSet in the Nashville's lively West End neighborhood and steps from the (more...)
Company: The Hutton Hotel
Location: Nashville
Posted on: 12/15/2018


Customer Service Cashier - Retail
Description: Req ID: 117032 Welcome to Love's Where People are the Heart of Our Success Customer Service Cashier - Retail At Love's, our values go beyond our name. We look for those same values in our people. Our (more...)
Company: Love's Travel Stops and Country Stores, Inc.
Location: Nashville
Posted on: 12/15/2018

Bartender
Description: Location: US-TN-Nashville of Openings: 1Category: Food and BeveragePosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout Us br br Excellent service is a tradition at the Sheraton Music City (more...)
Company: Sheraton Music City
Location: Nashville
Posted on: 12/15/2018

College Students - Become a Pizza Delivery Driver
Description: College Students - Become a Pizza Delivery Driver Description Buckle up, hit the open road and start making hungry people happy as a delivery driver for Pizza Hut. That's right, we'll pay you to cruise (more...)
Company: Pizza Hut
Location: Nashville
Posted on: 12/15/2018

Reservations Agent
Description: Location: US-TN-Nashville of Openings: 2Category: ReservationsPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout Us br br Set in the Nashville's lively West End neighborhood and steps from (more...)
Company: The Hutton Hotel
Location: Nashville
Posted on: 12/15/2018

Restaurant Cook
Description: Location: US-TN-Nashville of Openings: 1Category: KitchenPosition Type: Regular Part-TimeFLSA Status: Non-ExemptAbout UsExcellent service is a tradition at the Sheraton Music City Hotel. Our facility (more...)
Company: Sheraton Music City
Location: Nashville
Posted on: 12/15/2018

Lead Concierge
Description: Location: US-TN-Nashville of Openings: 1Category: Front DeskPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout Us br br Set in the Nashville's lively West End neighborhood and steps from (more...)
Company: The Hutton Hotel
Location: Nashville
Posted on: 12/15/2018

LTC Pharmacy Technician - Part Time Customer Service - 892854BR
Description: LTC Pharmacy Technician - Part Time Customer Service - 892854BR Job DescriptionDo you want to make a difference in someone s life Are you ready to have a career with purpose Omnicare, a wholly owned subsidiary (more...)
Company: CVS Health
Location: Nashville
Posted on: 12/15/2018

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Murfreesboro RSS job feeds