MurfreesboroRecruiter
the smart solution for Murfreesboro jobs

Guest Service Agent - Gaylord Opryland Resort & Convention Center - (19001EX3)

Company: Marriott International, Inc.
Location: Murfreesboro
Posted on: May 16, 2019

Job Description:

Here's To Your Journey with Gaylord Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. As a Gaylord Hotels STAR, you''ll bring your warm smile, genuine excitement and a consider it done spirit to work. In return, youll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change? Take the initiative. Enjoy the Rewards. The Gaylord Opryland Resort & Convention Center, located at 2800 Opryland Drive, Nashville, Tennessee, 37214 is currently hiring a Guest Service Agent. Responsibilities include: Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests'' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash guests'' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Security of any reports of theft. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests'' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To apply now, go to: https://jobs.marriott.com/marriott/jobs/19001EX3?%3Flang=en-us/ Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. www.facebook.com/marriottjobsandcareers http://www.instagram.com/marriottcareers @lifeatmarriott on Snapchat So, we ask, where will your journey take you? Additional Location - Brentwood, Tennessee; Goodlettsville, Tennessee; Hendersonville, Tennessee; Murfreesboro; Tennessee; Smyrna, Tennessee; Franklin, Tennessee; Columbia, Tennessee Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott International, Inc., Murfreesboro , Guest Service Agent - Gaylord Opryland Resort & Convention Center - (19001EX3), Hospitality & Tourism , Murfreesboro, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Housekeeping Aide - Courtyard Nashville Airport - (19000PJM)
Description: Here's To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International, Inc.
Location: Nashville
Posted on: 05/25/2019

Customer Service No Telemarketing
Description: We are actively seeking work from home customer service and appointment setting representatives. Your
Company: Morani Enterprise
Location: Nashville
Posted on: 05/25/2019

Amazon - Full-Time Delivery Driver ($16.25/hr) (Nashville,TN)
Description: Amazon Logistics AMZL delivers packages and smiles to Amazon customers every day. We're looking
Company: Amazon
Location: Nashville
Posted on: 05/25/2019


Food Runner / Kitchen Steward - Nashville Airport Marriott - (19000JBR)
Description: Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International, Inc.
Location: Nashville
Posted on: 05/25/2019

Guest Service Representative - TownPlace Suites Clarksville - (190011LP)
Description: Here's To Your Journey with TownePlace Suites With a fun, casual and residential atmosphere including a full kitchen in every suite, TownePlace Suites are designed for the self sufficient, long stay guest (more...)
Company: Marriott International, Inc.
Location: Nashville
Posted on: 05/25/2019

Delivery Driver - Warehouse Associate
Description: Description: Louisville Tile of Nashville is seeking a delivery driver and warehouse associate to make local deliveries in a manual shift box truck, pick and pack orders, and deliver great customer service. (more...)
Company: Louisville Tile Distributors
Location: Nashville
Posted on: 05/25/2019

Overnight Valet Attendant - Nashville, TN
Description: Driven To Serve-- and Ready to Succeed Working with Towne Park offers a variety of employment opportunities for your unique career plan ----Whether you---re a part-timer, careerist or adventurer, Towne (more...)
Company: Towne Park
Location: Nashville
Posted on: 05/25/2019

Overnight Valet Attendant * Cash Tips!
Description: Driven To Serve-- and Ready to Succeed Working with Towne Park offers a variety of employment opportunities for your unique career plan ----Whether you---re a part-timer,
Company: Towne Park
Location: Nashville
Posted on: 05/25/2019

Office / Lobby Cleaner (PM Shift) - Renaissance Nashville Hotel - (19000152)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott International
Location: Nashville
Posted on: 05/25/2019

Host / Hostess - Gaylord Opryland Resort & Convention Center - (190012PJ)
Description: Here's To Your Journey with Gaylord Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment (more...)
Company: Marriott International
Location: Nashville
Posted on: 05/25/2019

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Murfreesboro RSS job feeds