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Automotive Service Advisor

Company: SmoothHiring
Location: Murfreesboro
Posted on: January 16, 2020

Job Description:

About Us We Are an Independent Automotive Repair Shop servicing the Murfreesboro TN, Smyrna TN Area for more than 15 yrs Responsibilities - Service Advisor: - Estimate costs - Give technician repair descriptions - Listen to requests - Schedule appointments - Test drive vehicles - Verify insurance coverage - Greet customers and assist them with any inquiries. - Consult with customer on service needs recommendations, and applicable service specials - Document services recommended and/or declined and ask for follow up on future service considerations - Keep customer informed on completion times, service expenses, and possible changes - Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns are addressed - Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience - Build strong relationships with the customers Requirements - Service Advisor: - Must have a proven track record in Sales & CSI - Able to work efficiently and multi-task in a fast-paced environment. - Strong written and oral communication skills are paramount - Must have computer/iPad or tablet proficiency - Resume must be uploaded - Valid Driver's license and clean driving record - Applicants must pass pre-employment testing to include background checks, MVR, and drug screen. We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws Position Type Full-Time

Keywords: SmoothHiring, Murfreesboro , Automotive Service Advisor, Other , Murfreesboro, Tennessee

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