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Customer Care Rep

Company: Global Channel Management, Inc.
Location: Murfreesboro
Posted on: May 6, 2020

Job Description:

Customer Care Rep needs 1 - 5 years of relevant experience Customer Care Rep requires: Knowledge of Q2C, Mainframe, Windchill, SMS Ability to organize and prioritize a variety of short and long term action items Solid understanding of company products and processe Ability to effectively communicate to a wide range of internal and external customers and suppliers (written and verbal skills required) Customer Care Rep duties: Processing orders/Change Orders within the required time frame Monitor General email box for Customer Service Requests throughout the day Tracks Supplier performance via access database for shipments/acknowledgements and drawings Acts as a liaison between the field sales force and Supply Base. Managing the queue for less than lead time requests, expedites and change orders

Keywords: Global Channel Management, Inc., Murfreesboro , Customer Care Rep, Other , Murfreesboro, Tennessee

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