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Call Center Representative - Columbia, TN

Company: Rogers Group Inc
Location: Belfast
Posted on: June 12, 2021

Job Description:

Rogers Group is currently seeking candidates to fill the CALL CENTER REPRESENTATIVE position based in Columbia, TN. Candidates must be motivated, safety conscious individuals with good multi-tasking skills to operate our Truck Scale system, take customer orders, and dispatch trucks. Performs general clerical duties in accordance with established procedures; requiring some judgement in the selection and interpretation of data. Must be willing to work flexible hours and overtime, including Saturdays.

Job Requirements:

  • Provide friendly, professional, and thorough customer service
  • Answer customer calls
  • Take and input customer orders
  • Dispatch products and material for delivery
  • Assist in processing paperwork for corporate accounting systems such as payable, payroll, etc.
  • Assist sales staff with customer service responsibilities
  • May be called upon at the discretion of Managers to perform other duties
  • High school diploma required
  • Proficiency with Microsoft Office applications
  • Excellent customer service skills
  • Detail oriented with a high degree of accuracy with the ability to multitask
  • Ability to work with minimal supervision
  • Excellent communication skills both oral and written

As a Rogers Group employee, you will have access to our competitive company perks, including:

  • Group insurance options plus Health Savings Account with annual company contribution.
  • Company paid life insurance, disability insurance, and more.
  • Retirement 401K account with company contribution and match.
  • Paid Holiday Shutdown period between Christmas and New Years in addition to 7 holidays throughout the year.
  • Paid vacation - 1 week at 1 year; 2 weeks at 2 years; 3 weeks at 5 years; 4 weeks at 20 years of service.
  • Annual performance-based merit increases.

Keywords: Rogers Group Inc, Murfreesboro , Call Center Representative - Columbia, TN, Other , Belfast, Tennessee

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