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BUSINESS PROCESS SPECIALIST

Company: Harmon Scrap Metal LLC
Location: Cornersville
Posted on: August 4, 2022

Job Description:

POSITION SUMMARY The Business Process Specialist (BPS) researches, analyzes, recommends improvements, and documents the organization's business processes in order to improve overall performance. The BPS will study operational and performance data to identify trends and opportunities for improvement, developing project plans, communicating change, and providing training to impacted departments. The BPS is highly independent, yet responsible to the entire operations function of the organization. The BPS will deliver results and be a specialist on both complex technical and business matters. ABOUT HARMON SCRAP METAL We are Harmon Scrap Metal, we recycle by processing scrap metal, and we are growing by the day. Our mission is to empower people to recycle the past to impact the future. We are intentional and disciplined in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are transparent, accountable, aligned, trustworthy and adaptable. PERFORMANCE OBJECTIVES

  • Assist in coordinating operations and the Management team to reflect procedures of the system of record
  • Participate in the effort to define, document, and refine processes, procedures, and workflows for business operations based on company best-practices
  • Work with a variety of team members to identify process gaps, distribute opportunities, measure impact, and roll out solutions
  • Develop functional processes to create and streamline SOPs
  • Support operational escalations and be the lead to resolve questions and escalations
  • Track and record maintenance of assets to ensure routine upkeep is performed
  • Leverage technology to enable process efficiency, data analysis, and process capability
  • Attend and participate in internal meetings and complete required training
  • Performs other related duties as assigned by management KEY COMPETENCIES
    • Ability to identify and accurately document complex processes and visually show how they relate so that team members can understand them, use them, and be held accountable to fulfilling them
    • Aptitude in building relationships with professionals of all organizational levels both in-person and remotely
    • Ability to deal with different personalities, cooperate with other team members, and work under pressure
    • Proven ability to juggle multiple internal projects at a time, while maintaining razor-sharp attention to detail
    • Strong computer skills and highly proficient in MS Office Suite and Google Suite
    • Experience with project management and process flow software (e.g., Asana, Lucidchart)
    • Ability to look at things from different angles and ask questions to seek a better understanding
    • Strong written and verbal communication skills EDUCATION & EXPERIENCE
      • Bachelor's Degree in Business or related field, preferred
      • High School Diploma or equivalent
      • 2 years of experience in process documentation or related experience
      • Strong analytical skill set PHYSICAL REQUIREMENTS
        • Ability to spend prolonged periods of time sitting at a desk and working on a computer but also be able to spend time outdoors in dusty, loud environments
        • Must be able to stand and walk on uneven surfaces
        • Work environment involves frequent and/or regular exposure to natural and unusual elements, such as extreme temperatures, toxic chemicals, biohazardous materials, dirt, dust, fumes, smoke, and/or loud noises
        • This position will require travel - up to 50% BENEFITS
          • QSEHRA Reimbursement
          • Paid Holidays
          • PTO Program
          • Retirement Plan
          • Professional Training & Development Opportunities COMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Harmon Scrap Metal recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@harmonscrapmetal.com PI185347747

Keywords: Harmon Scrap Metal LLC, Murfreesboro , BUSINESS PROCESS SPECIALIST, Other , Cornersville, Tennessee

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