Learning Operations Specialist, CoreCivic University

Company: Core Civic
Location: La Vergne
Posted on: January 26, 2023

Job Description:

At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. CoreCivic is currently seeking a Learning Operations Specialist, CoreCivic University located at our corporate office in Brentwood, TN. - Come join a team that is dedicated to making an impact for the people and communities we serve. The Learning Operations Specialist, CoreCivic University is responsible for managing daily operations for all colleges and programs in CoreCivic University (CCU). - Responsible for the management of all CCU classes, programs, materials, documentation, logistics, and data. - Assists in the design, development, and execution of new CCU programs. - Creates and manages the yearly learning plan schedules and faculty assignments. - Maintains and updates various documents relative to CCU activities including, but not limited to, evaluations, assessments/tests, rosters, scorecards, e-learning, materials etc. -

• Manages the visual design of CCU curricula. - Designs and creates facilitator guides and participant workbook materials. - Works with outside vendors to coordinate content development and printing needs.
• Manages Learning Management System data, including the registration process, course completions, and test & evaluation/assessment administration.
• Monitors budget performance for CCU programs to identify and resolve any discrepancies or negative trends. - Evaluates cost per participant and per course over time.
• Conducts data analysis of program assessments. - Creates reportable data from trends and themes observed. - Makes recommendations for future courses of action based on the data analysis. - Presents recommendations to HR and Operations leadership.
• Creates, distributes, and administers class rosters for human resources sponsored courses, including, but not limited to all CCU courses.
• Collects, organizes, and distributes all course materials and equipment for CCU courses, sessions, and meetings. - Tracks shipments and resolves any issues with lost or non-functioning equipment.
• Manages all participant and facilitator travel to include administration, coordination, and review of travel policies.
• Conducts trainee and facilitator calls, ensuring logistics, and materials are covered and accounted for. - Ensures that facilitators are given accurate and useful information on an ongoing basis.
• Provides other project assistance as needed. - This may include, but is not limited to: desktop publishing, curricula design and creation, and training set-up.
• Creates PowerPoint presentations, Excel spreadsheets, tables, graphs, and charts for various CoreCivic University initiatives and reporting.
• Attends CCU sessions to support a high-quality learning experience for participants. - Serves as the primary point of contact to address any concerns raised by participants, CCU faculty and presenters, and hotel staff.
• Domestic U.S. travel may be required. -Qualifications:
  • Graduate from an accredited college or university with a Bachelor's degree in an acceptable business-related field is required. -
    
  • Two years of Human Resources or similar administrative support experience is required. - Additional work experience may be substituted for the required education on a year-for-year basis. -
  • Two years of experience with a Learning Management System or similar databases is preferred.
  • -Experience managing in a Corporate University is preferred. -
  • Must possess strong customer service skills. -
  • Proficiency in Microsoft Office applications is required. -
  • A valid driver's license is required. CoreCivic is a Drug-Free Workplace and EOE - including Disability/Veteran.

Keywords: Core Civic, Murfreesboro , Learning Operations Specialist, CoreCivic University, Other , La Vergne, Tennessee