MurfreesboroRecruiter
the smart solution for Murfreesboro jobs

Call Center Supervisor - Gaylord (180034C5)

Company: Marriott International
Location: Murfreesboro
Posted on: November 10, 2018

Job Description:

Heres To Your Journey with Gaylord Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. As a Gaylord Hotels STAR, you'll bring your warm smile, genuine excitement and a consider it done spirit to work. In return, youll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change? Take the initiative. Enjoy the Rewards. The Gaylord Opryland Resort & Convention Center, located at 2800 Opryland Drive, Nashville, TN, 37214 is currently hiring a Call Center Supervisor. Responsibilities include: Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To apply now, go to: https://jobs.marriott.com/marriott/jobs/180034C5?%3Flang=en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. www.facebook.com/marriottjobsandcareers www.twitter.com/marriottcareers www.linkedin.com/company/marriott-international http://www.instagram.com/marriottcareers @lifeatmarriott on Snapchat So, we ask, where will your journey take you? Additional Locations : Brentwood, Tennessee; Goodlettsville, Tennessee; Hendersonville, Tennessee; Murfreesboro; Tennessee; Smyrna, Tennessee; Franklin, Tennessee; Columbia, Tennessee Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott International, Murfreesboro , Call Center Supervisor - Gaylord (180034C5), Other , Murfreesboro, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Network Lead
Description: Main Purpose: We are looking for a Network lead to be responsible for a medium sized enterprise network environments wired and wireless . They will be responsible for leading all aspects of complex design, (more...)
Company: CPI Card Group
Location: Nashville
Posted on: 11/19/2018

Sr Systems Engineer I (Security Clearance required)
Description: Raytheon Missile Systems RMS is the world's largest developer, producer and integrator of weapon systems. Military forces in more than 50 countries look to us for a high-quality product portfolio that (more...)
Company: Raytheon
Location: Huntsville
Posted on: 11/19/2018

Systems Engineer 3 - Ballistic Missile Defense System (Security Clearance required)
Description: At Northrop Grumman, our employees have incredible opportunities to work on revolutionary Command and Control systems that impact people's lives around the world today and for generations to come. Are (more...)
Company: Northrop Grumman
Location: Huntsville
Posted on: 11/19/2018


Security Officer (7673)
Description: Security Officer needed U.S. Security Associates, an Allied Universal Company, the market leading and wholly owned American safety and security services provider, has Security Officer openings in your (more...)
Company: U.S. Security Associates
Location: Nashville
Posted on: 11/19/2018

Senior Systems Engineer with Security Clearance
Description: Description: The coolest jobs on this planet- or any other- are with Lockheed Martin Space. At the dawn of a new space age, Lockheed Martin is a pioneer, partner, innovator and builder. Our amazing men (more...)
Company: LOCKHEED MARTIN CORPORATION
Location: Huntsville
Posted on: 11/19/2018

Systems Engineer 4 (Security Clearance required)
Description: At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today and for generations to come. Our work preserves freedom (more...)
Company: Northrop Grumman
Location: Huntsville
Posted on: 11/19/2018

CDL-A Dedicated Flex Truck Driver - NAS
Description: Call us today at 877 838-0380 Attention CDL-A Drivers We're offering a 2,500 sign-on BONUS for qualified drivers through November 30, 2018 1,250 at 90 days and 1,250 at 180 days - excluding (more...)
Company: Averitt Express
Location: Nashville
Posted on: 11/19/2018

Package Handler - Part-Time
Description: Package Handler - Part-Time br br Shift: Day 2:30 PM - 7:30 PM UPS is hiring individuals to work as part-time Package Handlers. This is a physical, fast-paced
Company: UPS
Location: Nashville
Posted on: 11/19/2018

Requisitioner / Procurement Specialist with Security Clearance
Description: Position Description This position is with Dynetics Technical Solutions, Inc. DTS , a wholly-owned subsidiary of Dynetics, Inc. DTS, is seeking a talented Requisitioner / Procurement Specialist--to join (more...)
Company: Dynetics, INC
Location: Huntsville
Posted on: 11/19/2018

Package Handler - Part-Time
Description: 15.00 per hour for seasonal Package Handlers. Shift: Sunrise 3:00 AM - 8:30 AM Twilight
Company: UNITED PARCEL SERVICE (UPS)
Location: Nashville
Posted on: 11/19/2018

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Murfreesboro RSS job feeds