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Application Support(Call Center)

Company: InfoVision, Inc.
Location: Murfreesboro
Posted on: May 19, 2019

Job Description:

Role Application Support(Call Center) Duration Long Term Location Murfreesboro, TN Qualifications Candidate should have college degree with solid communication skills and the ability to forge key relationships with the working team. This resource will be part of a larger group that will be liaison for the ACSS application to frontline employees who utilize ACSS in their day to day role. They will be positioned at Verizon Call Center Locations where they will be interacting with these frontline agents and observing their interaction with the application. Through these observations and frontline feedback the candidate should be able to uncover opportunities to streamline processes and supply GTS with potential technical solutions to meet user needs. Expectations General Knowledge of Application Support Ability to understand process flows and operation orders Flexible hours and availability due to Hours of Operations of centers Versed in the ability to provide documentation around status and updates Experience in MS Office andor GSuite products Thanks Regards Srinath Resource Development Manager InfoVision Inc., Phone 469 533 7250 972-234-0058 Extn 7250 Email Web

Keywords: InfoVision, Inc., Murfreesboro , Application Support(Call Center), Other , Murfreesboro, Tennessee

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