MurfreesboroRecruiter Since 2001
the smart solution for Murfreesboro jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Murfreesboro
Posted on: June 12, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLREBECCAN on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Murfreesboro , Customer Solutions Tech Support, Other , Murfreesboro, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Get New Painting Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Cleveland
Posted on: 06/19/2019

Start A New Career
Description: Work at Home We are looking for people who want to make a realistic income from the comfort of their home. We spend time training, coaching, and mentoring you to have a successful business. AmeriPlan (more...)
Company: AmeriPlan
Location: Hendersonville
Posted on: 06/19/2019

Enrollment Specialist
Description: Our nationwide company is expanding rapidly and we are currently interviewing people to fill PT and FT healthcare benefit enrollment positions. As a Benefit Consultant, you can help people save money (more...)
Company: TQS
Location: Hendersonville
Posted on: 06/19/2019


Freelance Job Promoter
Description: Mommy Jobs Online is now seeking Freelance Job Promoters offer the best opportunities for the perfect person that has a home office setup to work remotely. Our qualified freelance job promoters will enjoy (more...)
Company: Mommy Jobs Online
Location: Hendersonville
Posted on: 06/19/2019

Hairstylist
Description: Is it time for a change Let Dillard's Aveda Salon, at the RiverGate Mall, show you some of
Company: Dillard\'s Salon & Spas
Location: Hendersonville
Posted on: 06/19/2019

Get New Installing/Repairing Window Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Cleveland
Posted on: 06/19/2019

Customer Solutions Tech Support
Description: You will be provided the equipment computer and accessories to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and (more...)
Company: Mommy Jobs Online
Location: Hendersonville
Posted on: 06/19/2019

Clinical Coding
Description: We are a fast-growing tech company that provides a SaaS-based healthcare analytics platform for medical records analysis and targeted solutions for HEDIS Hybrid, Medicare and Exchange Risk Adjustment (more...)
Company: Mommy Jobs Online
Location: Cleveland
Posted on: 06/19/2019

Over 5,000 Pre-screened Work At Home Job Openings!
Description: Find over 5,000 Pre-screened Work At Home Job Openings Please take the time to visit our pre-screened
Company: Mommy Jobs Online
Location: Cleveland
Posted on: 06/19/2019

Helping Blind & Visually Impaired People with Daily Tasks
Description: See the world from the comfort of your home office Meaningful interactions with individuals who appreciate your help and expertise Grow lifelong skills in communication, empathy and broad understanding (more...)
Company: Mommy Jobs Online
Location: Hendersonville
Posted on: 06/19/2019

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Murfreesboro RSS job feeds