HVAC Commercial Technician
Company: Roscoe Brown Inc
Posted on: January 22, 2023
Job Type: Full Time
Reports to: HVAC Service Manager
Summary: You will diagnose and repair heating and cooling systems
and lead customers to informed and confident buying decisions by
providing an extraordinary customer experience.
General Duties and Responsibilities - (included, but not limited
Maintain and repair heating, ventilation, and cooling units for
both commercial or residential customers. Diagnose and repair of
electronic, mechanical and electrical components of these
Knowledge of HVAC, refrigeration, boiler, chiller, cooling tower,
pumps, drives, and chemical mechanical and electrical
Travel to job sites in service area, and work with dispatch to
ensure schedule is maintained and delays are properly communicated
Be available to work nights or weekends, on a rotating basis, to
service emergency needs of our customers.
Troubleshoot equipment breakdowns using dig volt meters and
Replace faulty parts, electrical wires, motors, and controls and
Maintain good working order of company vehicle including refueling
as necessary, reporting any mechanical issues, and filling out and
submitting monthly vehicle inspection form. Vehicles should be
washed on a regular basis.
Maintain proper stock, parts, tools, and safety equipment in the
Understand Company pricing and generate appropriate customer
invoice at job site. Electronically process credit card payments.
Obtain customer signature at completion of job. Obtain correct
customer information including email address.
Document all installed equipment upon arrival: make, model, serial
number, type of fuel, necessary test measurements, and pictures as
Diagnose diverse service issues, obtain any replacement parts,
calibrate system to manufacturer's recommendations, and explain
fully to customer what the issue is and what is needed to
Participate in company provided training opportunities on latest
Identify and report to owner potential opportunities for additional
business (newer system, service contracts, and additional
Good analytical skills and attention to detail with ability to read
and interpret blueprints, plans, and annuals.
Excellent customer service skills with desire to exceed customer
- Ability to work independently in a timely manner, making sure job
is done correctly the first time.
- Willingness to invest in hand tools and battery drill
- Ability to follow written and verbal directions as given
- High standards in regard to Safety Guidelines
- Ability to use full range of body motion including but not
limited to climbing, balancing, kneeling, reaching, lifting,
bending and twisting
- Strong assessment, troubleshooting, and repair skills
Licenses or Certifications Required:
- CFC Certification - Minimum Type 1 and 2
- Valid TN Driver's License and insurability requirements may
- Pre-employment drug test required
Well groomed, neat appearance
Valid social security number
Lift up to 50 pounds; be able to push, pull, carry or maneuver
heavier items (with additional manpower or appropriate devices);
carry ladders; work from heights, work in small crawl spaces.
Observe all company procedures and safety rules
Maintain accurate time records and send to payroll when
Work as part of our team to ensure customer satisfaction
Physical/Mental/Visual Requirements: Requires frequent standing,
walking, climbing, use of manual and bi-manual dexterity, fine and
gross motor skills, eye/hand coordination, near/far vision, color
definition, hearing, and speech. Heavy lifting required. Frequently
climbs, kneels, bends, steps up/down and/or reaches above
Physical Working Conditions: Works outside, exposed to excessive
cold/heat, excessive humidity/dampness and operates moving
equipment or vehicles. Rarely works alone, exposed to
dust/dirt/pollen, water, chemicals/ solvents/detergents/cleaners.
Walks on uneven surfaces or climbs ladders.
Keywords: Roscoe Brown Inc, Murfreesboro , HVAC Commercial Technician, Professions , Murfreesboro, Tennessee
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