MurfreesboroRecruiter Since 2001
the smart solution for Murfreesboro jobs

Guest Service Agent - Night Audit

Company: Gaylord Hotels
Location: Murfreesboro
Posted on: December 3, 2019

Job Description:

Posting Date Nov 27, 2019
Job Number 19167710
Job Category Rooms and Guest Services Operations
Location Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States
Brand Gaylord Hotels
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. As a Gaylord Hotels STAR, you'll bring your warm smile, genuine excitement and a consider it done spirit to work.In return, youll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change?Take the initiative.Enjoy the Rewards.
Job SummaryProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Security of any reports of theft. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Gaylord Hotels, Murfreesboro , Guest Service Agent - Night Audit, Sales , Murfreesboro, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Life Insurance Agent - free inbound leads, license required
Description: Licensed Life Insurance Agent - Industry-best comp plan, total work freedom br br Join the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted life insurance (more...)
Company: Assurance
Location: Chattanooga
Posted on: 12/14/2019

Life Insurance Agent - free inbound leads, license required
Description: Licensed Life Insurance Agent - Industry-best comp plan, total work freedom br br Join the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted life insurance (more...)
Company: Assurance
Location: Clarksville
Posted on: 12/14/2019

Part-time Project Manager
Description: Part-time Project Manager needed for a growing marketing firm in East Nashville. br br Most important aspect of this position: A person that can provide great customer service when interacting with (more...)
Company:
Location: Nashville
Posted on: 12/14/2019


Licensed Life Insurance Agent - Free inbound leads. Work freedom
Description: Licensed Life Insurance Agent - Industry-best comp plan, total work freedom br br Join the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted life insurance (more...)
Company: Assurance
Location: Chattanooga
Posted on: 12/14/2019

Retail Sales Consultant, Full Time (Nashville-Bellevue)
Description: Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 40 leader, we set the pace in a variety of innovative (more...)
Company: Comcast Corporation
Location: Nashville
Posted on: 12/14/2019

Outside Sales Representative
Description: Are you the kind of person who doesnt take no for an answer Do you work hard so you can play hard Are you totally okay with a challenge as long as its rewarding Then we want to talk to you. br br (more...)
Company: Talus Payments
Location: Chattanooga
Posted on: 12/14/2019

Licensed Life Insurance Agent - Work any time, from anywhere
Description: Licensed Life Insurance Agent - Industry-best comp plan, total work freedom br br Join the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted life insurance (more...)
Company: Assurance
Location: Chattanooga
Posted on: 12/14/2019

Life Insurance Agent - free inbound leads, license required
Description: Licensed Life Insurance Agent - Industry-best comp plan, total work freedom br br Join the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted life insurance (more...)
Company: Assurance
Location: Nashville
Posted on: 12/14/2019

Retail Sales Consultant, Part-Time (Chattanooga, TN)
Description: Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 40 leader, we set the pace in a variety of innovative (more...)
Company: Comcast Corporation
Location: Chattanooga
Posted on: 12/14/2019

Retail Beauty Sales Manager - Estee Lauder - (Hamilton PLace) - Chattanooga, TN
Description: Retail Beauty Sales Manager - Estee Lauder - Hamilton PLace - Chattanooga, TN Brand: Este Lauder - Brand Description Position Summary: We are looking for a dynamic and inspirational StoreRetailCounter (more...)
Company: Clinique
Location: Chattanooga
Posted on: 12/14/2019

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Murfreesboro RSS job feeds